Steve Phipps Launches STEPPS Consulting Limited STEPPS Consulting Limited has been launched offering the following services to mid-sized & larger organisations: + Operations Management + Operational Risk Assessment + Quality Assurance + Project Management Now the company has been formed I desperately need referrals into any organisations that may require our services. Any Madhatters who may be able (or willing) to help me should identify the following opportunities for a referral: - Customer retention is an issue - Customer support is unstructured and variable in quality - Too many fires to put out and not enough forward planning - Its difficult to get ideas to be actioned across departmental boundaries - The company is unable to recruit and needs to get more efficiency from the workforce it already has - A business manager finds all the different laws and regulations difficult to build into everyday work patterns - A company wishes to attain ISO/BS accreditation but doesn't know where to start Hopefully this gives you some idea as to whether you should consider referring me into that organisation. I am currently offering a FREE no-obligation Focus Group Session to new customers. For more information on STEPPS Consulting Ltd, please visit my web site at www.steppsconsulting.com or contact me on 07979 531 789 for further information and Focus Group booking details. Thanks for all your help! Steve Phipps 12/07/2002